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Our Warranty CUSTOM
COOLERS, LLC
(817) 626-3737 /Fax (817) 626-1213
5609 Azle Avenue
Fort
Worth, TX 76114 WARRANTY Custom Coolers, LLC (CC-LLC)
will warrant to the original customer of the manufactured foamed-in-place "polyurethane"
products will be free from insulation failure for a period of 10 years from this
date of original installation by an authorized installation contractor who has
adhered to the installation instructions. CC-LLC will warrant to
the original customer against any delaminating of its polystyrene products for
a period of one year from the date of the original installation by an authorized
installation contractor who has adhered to the installation instructions. OTHER
WARRANTIES Painted surfaces shall be warranted against defects in materials
and workmanship under normal use and operation for a period of one year from date
of installation. Warranties are also qualified based upon a proper installation
as per CC-LLC instructions and products operated under optimum conditions (75°F,
55% Relative Humidity) and within its originally specified design criteria. Additionally,
the product must be installed upon a proper surface that is level. The product
must have sufficient air gaps around the exterior wall panels and ceiling panels
(2" minimum). The product operating temperature must be within the parameters
of its design. Walk-in doors should not be propped open for long periods of time. CC-LLC
will be responsible for repairing or replacing, at their option, FOB factory,
any panel determined to be defective within the specified warranty period. Products
found or claimed to be defective that were used in an environment less than optimum
(75°F, 55 % R.H.) operating parameters will be excluded from the above warranty. Typically
all other components and hardware have a (1) year warranty from the date of original
installation as per originating manufacturer warranty of refrigeration, doors,
electrical components or any other accessory included by CC-LLC as a package item,
but manufactured by others. A (5) year compressor warranty is included on any
"new" condensing unit furnished by CC-LLC as part of a package. All
equipment or fixtures manufactured by another company, but furnished by CC-LLC
will carry the standard warranty of the company who manufactured the product. CC-LLC
shall not be responsible for the labor cost of replacing another manufacturer's
component. CC-LLC will assist the original customer in obtaining warranty claim
replacement parts, refunds or credits from the component's manufacturer. OPERATING
PARAMETERS Standard Coolers: Maintain operating temperature between
36°F to 38°F; use Air Defrost coils. Beer Coolers: Maintain
operating temperature between 29°F to 36°F; use Electric Defrost coils. Freezers
(3-1/2" Urethane): Maintain operating temperature at 0°F. Freezers
(5-1/4" Urethane): Maintain operating temperature between -20°F to
0°F. Disclaimer: Operating the product outside the temperature and
humidity parameters will void this warranty. Placing the product in a hostile
environment or subjecting the product to abuses, such as propping open walk-in
doors or collisions with forklifts will void this warranty. | 